GATES BOLLARDS AND AUTOMATION LTD is committed to delivering your bathroom products safely and on time. This Shipping Policy explains our shipping procedures, delivery times, and tracking information.
1. Shipping Locations
We currently ship to addresses within the United Kingdom. For international shipping, please contact us at payment@gatesbollards.net for availability and rates.
2. Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
Standard delivery typically takes 2–5 business days within the UK.
Delivery times may vary based on product availability, shipping address, and courier services.
We will provide an estimated delivery date at checkout.
4. Shipping Methods and Costs
Shipping costs are calculated at checkout based on weight, size, and delivery location.
Standard shipping is included for most small and medium items. Larger items, such as shower sets, may incur additional shipping fees.
All shipments are handled by trusted UK courier services.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment in real time.
6. Lost or Damaged Items
We carefully package all products to prevent damage during transit.
If your item arrives damaged or is lost during delivery, please contact us immediately at payment@gatesbollards.net or +44 7445 830790.
We will investigate and arrange a replacement or refund as quickly as possible.
7. International Shipping (Optional)
International shipping is available upon request. Shipping times and costs vary by country.
Customers are responsible for any customs duties or taxes imposed by their country.
8. Contact Us
If you have any questions about shipping or your order, our team is ready to assist:
